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The DELIGHTful Episode
The DELIGHTful Episode was the second we ever recorded, but otherwise lost until recently. We read Jim Shamlin's "Satisfaction, Delight, Disappointment, and Shock." We talk about inspiring delight...
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The User Experience (Part Two)
This is the second part to a talk given June 3, 2015, called The User Experience (here’s part one!).Show Notes and SnippetsWhat is a “heuristic evaluation”?The Truth about Carousels and Other...
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Anticipatory Design
Update: fixed audio! This week Amanda and Michael muse about Anticipatory Design, and whether it is possible - and ethical - to craft a user experience so personalized through data and context that it...
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WordPress for Libraries with Chad Haefele
Chad Haefele joins Amanda and Michael to talk about his book WordPress for Libraries, usability testing using tools from Optimal Workshop, and the inglorious fate of Google Wave. Find show notes and...
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20 Questions
Michael was grilled by #LIS3267 about what it's like to do web design, the future of libraries, maintaining work / life balance in a highly disrupted field, and other slightly neurotic grad-student...
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Ebookalypse
Okay, so, ebook readership is fine regardless of misread data about its doom, but as of 2015 it still has yet to pull meaningfully away from print. Amanda and Michael talk about the negative impact of...
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Crafting Websites with Design Triggers - Part One
A design trigger is a pattern meant to appeal to behavior and cognitive biases observed in users. Big data and the user experience boom has provided a lot of information about how people actually use...
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Brianna Marshall and Cameron Cook
Brianna Marshall and Cameron Cook talk content strategy, humor, LITA Forum, and the redesign of Research Data Services at UW-Madison.
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The Future of WordPress is JavaScript
Amanda and Michael talk about what it means now that the architecture for making API endpoints easier was added to WordPress 4.4 alongside the announcement of Calypso, the JavaScript front-end of...
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2016 Trends for Library Web Design
Our first podcast of the new year kicks off with our predictions for trends in library web design. We're stoked to see how we tally-up at the end of the year. 1. 2:19 - "Service Design" will be the new...
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"What research techniques and tools are actually used in library UX work?"
In a new question-and-answer bonus series, Meg Ecclestone and Michael mull over one user experience topic at a time. This week, "what research techniques and tools are actually used in library UX work?"
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What can libraries learn from the FANG playbook?
We read "The FANG Playbook" on Stratechery by Ben Thompson, which inspires some thoughts about the opportunity for libraries to exert control over the user experience and their negotiations with...
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A UX Shop for One with Stephen Francoeur
Stephen Francoeur is among the first user experience librarians and in this episode he shares his insight about thriving as a one-person UX shop. We talk about organizational buy-in, how best to pitch...
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"Why are library websites so hard to get right?"
The second question asked in our new question-and-answer bonus series. Meg Ecclestone and Michael Schofield talk about the plight of library web design.
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"So, exactly how goth is the user experience?"
The third episode in our new question-and-answer bonus series raises more questions than anything. Meg Ecclestone stumbles into a blooper reel. We hope you enjoy.0:32 – “I worry about the state of...
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034: How "UX as a Measurement" Leads to "Service Design"
You might remember that in our 2016 Design Predictions episode, my number one was that we are going to see an explosion of “Service Design” in writeups, job descriptions, and the like. I hadn’t really...
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035 - Lisa Rabey
Amanda and I interview Lisa Rabey ( Twitter ) ( Journal ) about how the trials of the job hunt for library technologists are exacerbated by employers’ unrealistic expectations for unicorns — full-stack...
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036 - Penelope Singer
Michael talks shop with Penelope Singer (@pushingvision) -- an awesome UI designer at a major vendor -- about cross-platform and cross-media brand, animations, material design, cats, and anticipatory...
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037 - [Terrifying] Voice User Interfaces with Jason Griffey
3:34 – There is a Revolution Ahead and it Has a VoiceWhat if we didn’t need to learn arcane commands? What if you could use the most effective and powerful communication tool ever invented? This tool...
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038 - Tim Spalding
Tim Spalding (LibraryThing and TinyCat) is on this episode of the podcast in which we are critical of library software, libraries' relationships with vendors, designing and developing TinyCat, and much...
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